Refund policy

Return & Refund Policy

At A.Fashion, we want you to love your shopping experience. If for any reason you are not satisfied with your purchase, our Return & Refund Policy makes the process simple and transparent.

1. Returns

• You can return items within 3 days of receiving your order.
• To be eligible for a return:
• The item must be unused, unworn, and in the same condition that you received it.
• The item must be in its original packaging with tags intact.
• Certain products (e.g., personal care items, intimate goods, custom products, or sale items) may not be eligible for return.

2. Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 5–10 business days to your original payment method.
• Shipping charges are non-refundable.

3. Exchanges

• We only replace items if they are defective, damaged, or the wrong product was delivered.
• If you need an exchange, please contact us within 3 days of delivery.

4. Non-Returnable Items

• Gift cards
• Downloadable digital products
• Clearance or final sale items

5. Return Shipping

• Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
• For your safety, we recommend using a trackable shipping service.

6. Contact Us

For return or refund requests, please contact us:

📧 Email: afashionn726@gmail.com
📞 Phone: 03011744111